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Product Support

Have you got questions about Mediacaster? Need help on a specific issue? The sections below are links to areas on the website that can answer your questions and help solve problems you may be experiencing.

  1. Product Tutorials

    Once you have downloaded and installed the Mediacaster Demo (download here), you will find all the media files you need in the Mediacaster install directories, to complete our online product tutorials.

  2. Manuals

    Here you will find the comprehensive manual for the latest version of the software, as well as, a Quick Start guide and Upgrade Manual.

  3. FAQ Section

    The FAQ section contains frequently asked questions in various categories. Go here first to find answers to you questions.

  4. Troubleshooting

    Need specific step-by-step guidance to isolate problems you are experiencing? Go to the troubleshooting section for all the most obvious causes we have isolated that could help solve your problem.

  5. Online Help

    Our extensive and search-able online help section is the online version of the Mediacaster User Manual.

  6. Hardware

    Anyone who wants to deploy PC-based media players that will run Mediacaster Player as part of a digital media network should familiarize themselves with the basics of PC architecture, specifically what components make a difference to video playback performance.
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News

Mediacaster 3.0 Released!
Tuesday, 09 March 2010
Mediacaster 3.0 digital signage software is now available for download.
Cape Union Mart implements retail media solution using Isenzo Mediacaster
Monday, 18 January 2010
Cape Union Mart, South Africa’s favourite outdoor store, has completed the roll-out of a ground-breaking retail media network in its new Adventure Centre concept stores.